We are trying to support the restaurant industry on the weekends…so each week we pick a different place to order from on Saturday nights. Used to be our date night, well now it is an in night but with no cooking. We have had some not so great meals though and are really looking forward to some semblance of normalcy so that we can go back to enjoying a meal freshly made in a restaurant. But for now, we order in….
Last weekend once again it was looking like our order was not going to make it in a timely manner which would have meant for a terrible meal. Instead of dealing with the delivery company we called Cactus Club Langley directly. Sure enough our meals had been sitting there for quite some time. I let the manager know I did not want the meal if it hadn't been picked up. She assured me that they were going to remake our meals and then if the driver was not willing to wait for our order to be ready ..that they would arrange another driver or one of their staff to deliver it to us. Not only did she assure me that she would get us fresh meals, she even followed up to let us know when it was on its way. They even popped in a couple cookies for the wait.
Reason for this blog is to give a shout out to Cactus Club Langley for going above and beyond to make sure our order was done well. My family was not very hopeful and we were all very pleasantly surprised. We encourage you to pick up or see if the restaurant you are ordering from actually delivers themselves instread of using the delivery companies. Small businesses are losing money because of the delivery companies and when business is already down, this is likely hurting their bottom line quite a bit.
I won't name the delivery company as we have had back luck with them all.
Bettina